Shipping policy
At Floestwear, we want your shopping experience to be simple and stress-free. We carefully prepare every order and work with our shipping partners to deliver your jewelry safely and efficiently.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that weekends and public holidays are not counted as business days.
Shipping Options
Standard Shipping
Shipping Fee: FREE
Estimated delivery time:
7–14 business days
Standard Shipping is automatically available for eligible orders at no additional cost.
VIP Express Shipping
Shipping Fee: £9.99
Estimated delivery time:
5–7 business days
VIP Express Shipping is available at checkout for customers who prefer a faster delivery option.
Delivery Times
Delivery times are estimates and begin after your order has been processed and shipped.
Actual delivery times may vary depending on your destination, customs clearance, weather conditions, carrier delays, and other circumstances outside our control.
While we work hard to deliver your order within the estimated timeframe, delivery dates cannot be guaranteed.
Tracking Your Order
Once your order has been shipped, tracking information will be provided when available.
Please allow approximately 24–72 hours for tracking information to become active after shipment.
Customs & Import Fees
Depending on your country or region, your order may be subject to customs duties, taxes, or other import charges.
Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
Delivery Address
Please make sure your shipping address is complete and accurate before completing your order.
Floestwear cannot be held responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at fez68986@outlook.com.
Shipping Delays
Occasionally, unexpected circumstances may cause shipping delays. These may include:
Severe weather
Customs processing
Carrier delays
Public holidays
Incorrect address information
High-volume periods
If your order appears to be delayed beyond the expected delivery window, please contact our customer service team and we will be happy to assist you.
Floestwear reserves the right to update shipping methods, delivery estimates, and shipping fees when necessary.